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AI-assisted documentation in psychotherapy

AI-assisted documentation means that a session is recorded, automatically transcribed and a draft for the session documentation is created from it. The transcript is not the documentation but its raw material: what is professionally relevant is decided by the psychotherapist. AI shortens the path from the session to a reviewable text — it replaces neither the professional assessment nor the responsibility for the result.

Why the topic matters

The work after the session is not the exception but the rule: organising notes, keeping track of progress, finding documents again. This effort arises when attention is already on the next appointment. This is exactly where automatic groundwork comes in — not to replace the documentation, but to start with a draft instead of an empty field.

How the process works

  1. Recording

    The session is recorded. The required prior consent must be in place for this — that is a requirement for the practice, not a setting in the software.

  2. Transcription

    The recording is automatically converted into text. The result is a verbatim record of the conversation, not a professional summary.

  3. Session note

    A draft of the session documentation is created from the transcript. It is editable and is reviewed, corrected and deliberately approved.

  4. Deletion of the recording

    Once transcription has succeeded, the audio file is deleted. The transcript is kept and can be deleted separately from the recording.

Session overview in Psymira during processing: a documented session is being transcribed, and the processing status is visible for each session.
Session overview during transcription. The view shows demo data; the interface is in German.

What AI can do here

  • Convert spoken language into text and separate speakers from each other.
  • Create a structured, shorter draft from a long transcript.
  • Bring together recurring themes across several documented sessions.
  • Organise existing information for a draft application.

What AI does not do here

  • It cannot decide what is professionally relevant.

    Source: FAQ “Who is responsible for AI results?”

  • It makes no diagnosis and takes no treatment decision.

    Source: Product definition on /en/about

  • It does not replace review — AI output remains a draft.

    Source: Features page, section “Sessions & summaries”

  • A pseudonymous code instead of the real name is not full anonymisation.

    Source: FAQ “What is the difference between a pseudonymous code and anonymisation?”

How Psymira implements the process

In Psymira, recording, transcription and session note work together in one process, and the documented session stays accessible in the case context — together with notes, documents, applications and crisis protocols. In day-to-day work, patients are referred to by pseudonymous codes. AI output consists of drafts: you review, edit and take responsibility for the result.

Data protection and professional control

Audio files are deleted immediately after successful transcription; if a transcription does not take place or fails, a hard limit of 30 days applies. Before AI calls, identifying master data are reduced; pseudonymous codes are used instead of real names. Free text such as notes and transcripts may still contain names — control over this lies with the practice. Psymira does not train its own models with practice data.

Full details on sub-processors, processing locations and retention periods on Privacy & security.

Sources

Primary sources for the legal and technical statements on this page. Product statements are marked above with their origin in our own material.